This customized technology creates a digital 3D model of the customer's feet, which is used to recommend their ideal work boot size and any additional foot support with incredible accuracy. They then walk across a pressure plate for a dynamic foot scan, which provides a visualization of their gait and pressure points. Customers first step onto a 3D scanner that assesses 16 foot measurements in less than 5 seconds. This is combined with new state-of-the-art foot scanning technology by Volumental. In the new Ultimate Fit Experience, a Red Wing Certified Fit Specialist will help customers build a customized fit system (boot, insole and sock), starting with a personal assessment of their work environment conditions and safety requirements. We're excited to merge the art of our purpose-built shoes, with the science of this new dynamic, tech-driven approach to ensure the best fit for worker comfort and safety." "We saw an opportunity to advance the Ultimate Fit Experience to provide an even more personalized fit for our customers," said Mike VanGoethem, vice president and chief services officer, Red Wing Shoe Company. "Our previous experience focused on standard 2D measurement and foot pressure points, and now we are enhancing that, adding in gait assessment and whole foot volume 3D measurement. The Ultimate Fit Experience, only available in Red Wing stores, provides the most customizable, premium and efficient retail experience in the category. Red Wing's priority has always been to provide the best fitting work boots that reduce fatigue and protect feet, and the new in-store technology makes it even easier. ![]() RED WING, Minn., Ma/PRNewswire/ - Taking the safety footwear shopping experience to the next level, Red Wing Shoe Company has launched an AI-driven Ultimate Fit Experience for customers across all 500+ retail stores. We will also send back your check.Years of innovation have led to a tech-driven process that provides customers with the perfect pair of work boots. If your boots cannot be repaired, they will be sent back to you with a letter explaining why they cannot be repaired. What happens if my boots cannot be repaired after I’ve sent them in? ![]() We are unable to return any of these items. ![]() Please remove any laces, footbeds (if used) and other personal items before sending your boots in to our repair shop. How should I ship my boots to Red Wing Shoe Company? We can add an after market toe protection (Tuff Toe). We cannot replace the worn toe area of your boots. We can repair minor stitching and this depends on where the repair is located. It’s best to call or e-mail with specific questions. There are cases where we cannot repair boots that have been repaired by another shoe repair shop due to the way they repaired the boots. If you are unsure if your boots can be repaired, call the Red Wing Shoe Company or bring them to your local Red Wing Store.Ĭan the Red Wing Repair Shop fix my boots if I’ve had them repaired by another repair shop? The phone number is 1-80 (M-F 8am-5pm CST) or can I tell if my boots can be repaired?īoots with cracked insoles, torn leather uppers or worn through linings usually cannot be repaired. Please contact the Red Wing Shoe Company for specific questions about your style of boot. Not all Red Wing, WORX or Irish Setter boots can be resoled. ![]() Any boots made using welt construction can be repaired, pending any excessive wear and tear. These brands include Red Wing, WORX and Irish Setter.Ĭan all boots made by Red Wing Shoe Company be repaired? We only repair boots made by Red Wing Shoe Company. Can the Red Wing Repair Shop repair any brand of boot?
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